Day Spa etiquette: a few important points to help make your experience as enjoyable as possible
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Try to book your days well in advance in order to avoid disappointment
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If you are a first time guest at the Lake Vyrnwy Spa we will carry out a medical consultation in order to take care of your needs and suitability for treatments. Advise your therapist of any medical condition, or medication you are taking, ideally when booking. This will help us provide the best possible care
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Bring swimwear to use while you are in the thermal suite
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Underwear is worn during treatments.
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Arrive fifteen minutes prior to treatments in order to prepare yourself
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Be on time! Late arrival will reduce the treatment time available to you
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When you have arrived and filled out a consultation you will be guided to a locker, and provided with a robe, towel and slippers for use while you are with us
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Shower prior to use of the thermal suite and between experiences taken
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Please sit on towels provided in each experience, as chlorine from the spa pool can affect the seating
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Tips are never expected, but are at your discretion
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Please do not bring valuables into the Spa as we cannot accept any responsibility for loss or damage
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Do not wax up to 24 hours before or after Spa visits
All day packages must be booked with a credit/debit card.
Group bookings must give 5 days notice of cancellation
No-shows or less than 24 hours notice of cancellation will result in full charge if we are not able to fill your allocated time
Call 01691 870692